Saturday, October 12, 2013

Error Creating Outlook 2010 Profile for Exchange 2013

We were recently connecting some newly imaged computers to Exchange 2013 and got an 0x80070057 error when attempting to create the user profile. This error did not occur when connecting to the older Exchange 2007 server. This error was a result of Office 2010 not being up to the correct update level.

Outlook 2010 must have at least Service Pack 1 with the November 2012 cumulative update. In this case, we installed Service Pack 2 and all was good.

Here is the link to the required versions of Outlook for Exchange 2013:
Update Oct 24/13: I have also seen this problem at a client using the HTTP proxy settings in IE. Make sure your Exchange servers are an exception that does not require the use of the proxy.

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